Refund Policy
BotReady sells digital subscriptions only. There are no physical goods, so nothing needs to be returned.
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How payment works
Paid plans are subscriptions charged through PayPal, monthly or yearly. A subscription renews automatically until you cancel it, and you can cancel at any time in your account.
14-day refund
If a paid plan is not right for you, ask for a refund within 14 days of your first payment and we will return the full amount. You don’t need to give a reason.
Cancelling
You can cancel a paid plan at any time. After the 14-day period, cancellation takes effect at the end of the period you have paid for: you keep the paid features until then, and no further payments are taken. Your account then moves to the free plan and your data stays.
How to request a refund
- Write to contact@botready.app from the email address of your account.
- Tell us the date of the payment.
- We return the money to the original payment method. How fast it arrives depends on your bank or payment provider.
Charged by mistake
If you were charged twice or charged after cancelling, write to us at any time, not only within 14 days, and we will correct it.
Your legal rights
This policy does not limit the rights consumer law gives you in your country.